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Refund policy

Returns/Exchange

  • We offer exchange or refund within 7 days of the order delivery. The customer is responsible for all shipping costs to return their purchase to Kindred Monroe.
  • Merchandise returned must not be worn, altered, or washed.
  • Merchandise must have all tags attached and returned in original packing for return to be accepted.
  • Items sold on sale are not returnable or exchangeable. Items sold on sale are final sale. NO EXCEPTIONS.
  • All jewelry, handbags & sunglasses are FINAL SALE.
  • Please ship your return package to:
    • KINDRED MONROE
      1212 Laurel St, Apt 2013
      Nashville, TN 37203
  • If you get your order and it is incorrect, or damaged please send an email to kindredmonroecustomerservice@gmail.com and we will be more than happy to help you!
  • Please allow 2-3 business days for return processing.
  • Any returns past the policy will not be accepted or store credited.

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